399betcom Terms & Conditions — Complete Guide

By using the 399betcom website (https://399betcom.ws) or its associated mobile application, you automatically agree to these Terms & Conditions. Registering with 399betcom or using any of its services constitutes full acceptance of this document.

These terms and conditions have been specifically prepared for users in Bangladesh. 399betcom is committed to full transparency in its services and wants every user to be completely aware of their rights and responsibilities.

To register with 399betcom, you must provide truthful, accurate, and complete information. Accounts created with false or incorrect details may be cancelled at any time, and any associated balance may be forfeited.

• Only one account may be registered per person.
• Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• Keeping your account password confidential is solely your responsibility.
• You must not allow any third party to access or use your account.
• KYC documentation must be submitted within the specified timeframe when requested.

If suspicious activity is detected on an account, 399betcom may temporarily suspend that account pending the completion of an investigation.

399betcom is strictly opposed to underage gambling. You must be 18 years of age or older to use the platform. By registering, you confirm that you are of legal age.

399betcom may request age verification at any time using a national ID, passport, or birth certificate. Failure to submit the required documents may result in withdrawal being withheld.

399betcom supports popular mobile banking services in Bangladesh, including Mobile Pay, Nagad, and Rocket. Deposits via cryptocurrency (USDT) are also accepted.

• The minimum deposit amount is ৳500.
• Deposits are usually credited to your account within 1 to 5 minutes.
• Only payment accounts registered in your own name may be used.
• Using another person's payment account is strictly prohibited and constitutes a violation of anti-money laundering policy.
• Bank transfers may take 1–3 business days to process.

399betcom is committed to fast and secure withdrawals. Approved withdrawals are typically processed within 15 minutes to 24 hours.

• The minimum withdrawal amount is ৳1,000.
• The maximum daily withdrawal limit is ৳5,00,000.
• KYC verification must be completed before making a withdrawal.
• Withdrawals must be made through the same method used for the deposit — to the same Mobile Pay/Nagad number.
• Bonus funds can only be withdrawn after meeting the specified wagering requirements.
• Withdrawals may be suspended and investigated in cases of suspected fraudulent activity.

Withdrawal requests cannot be cancelled once submitted. Please double-check the amount and payment details before confirming your request.

Bonus offers at 399betcom are subject to specific terms and conditions. Please read the relevant promotion rules carefully before claiming any bonus.

• Welcome Bonus: New users will receive a welcome bonus on their first deposit. To withdraw it, the bonus amount must be wagered at least 10 times.
• Reload Bonus: A reload bonus is available on qualifying deposits each week. It cannot be withdrawn until the applicable conditions are met.
• Cashback: Cashback on losses in selected games is credited directly to your account.
• Each promotion may only be claimed once.
• 399betcom reserves the right to modify or cancel any bonus at any time.
• Accounts found to have abused bonuses may be suspended or closed.

All bets placed on 399betcom must comply with the applicable rules. Once a bet is confirmed, it generally cannot be changed or cancelled unless 399betcom approves it under special circumstances.

• The minimum bet amount is ৳10, and the maximum bet is set individually for each market.
• Odds in live betting may change at any time.
• If a match or event is cancelled, the stake for the affected bet will be refunded.
• If a bet is accepted at incorrect odds due to a technical error, 399betcom reserves the right to void that bet.
• Coordinated betting across multiple accounts on a single event (including Match Fixing assistance) is strictly prohibited.

399betcom ensures a fair and equal environment for all users. Our casino games run on internationally recognised RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

If a user believes the outcome of any game is suspicious, they can file a complaint with 399betcom's support team within 24 hours. Every complaint is taken seriously and reviewed accordingly.

399betcom maintains a zero-tolerance policy against money laundering and all forms of financial fraud. The following activities will be treated as fraud:

• Registering under a false identity or using another person's identity.
• Collecting bonuses through multiple accounts.
• Depositing using stolen payment information.
• Participating in match fixing or any other unethical betting activity.
• Placing bets using software bots or automated systems.

399betcom takes the protection of your personal data seriously. We use 256-bit SSL encryption and never sell your information to third parties.

To learn more about how we collect, use, and protect your information, please see our Privacy Policy Read.

399betcom believes betting is entertainment, not a source of income. We encourage every user to play responsibly.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself for a set period or permanently at any time.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Reality Check: Get session time reminders at set intervals.

To learn more about betting addiction, visit our Responsible Gaming View the page.

Users may close their account at any time by contacting support. Please withdraw any remaining balance before closing your account.

399betcom may unilaterally close an account for any of the following reasons:

• Violation of terms and conditions.
• Fraudulent or deceptive activity.
• Providing false identity or information.
• Bonus abuse.
• Accounts that have been inactive for an extended period (over 12 months).

399betcom strives to deliver the highest quality of service; however, 399betcom shall not be held liable for the following:

• When a bet or game is interrupted due to a loss of internet connection.
• Any loss resulting from an issue with the user's own device.
• Service interruptions caused by force majeure events (natural disasters, government directives, etc.).
• When a transaction is delayed due to server issues on the part of a third-party payment provider.

399betcom reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, a notification will be sent to your registered email and the "Last Updated" date on the website will be revised accordingly.

Continued use of the platform following any changes will be considered acceptance of the updated Terms & Conditions. We recommend reviewing this page regularly.

For any questions or complaints regarding the Terms & Conditions, please contact the 399betcom support team:

• Email: support@399betcom.ws
• Live Chat: Available 24/7 via website or app
• Response Time: Usually within 2 minutes on live chat, within 24 hours by email